AITC Service Agreement

AITC Service Agreement

Last Updated: 07.01.2026

This Service Agreement (“Agreement”) is entered into between Team Elite Marketing (“Provider”) and the purchaser or authorized user of Agents in the Community OS™ (“Client”).

By purchasing, accessing, or using AITC OS™, the Client agrees to the following terms.

1. Program Description

AITC OS™ is a community marketing operating system designed for insurance agents and agencies.

The program may include training, videos, guides, templates, worksheets, planning tools, AI resources, event strategies, follow-up resources, scoring tools, and other educational materials intended to help agencies plan, execute, measure, and improve community marketing activities.

2. Payment Terms

The current purchase price for AITC OS™ is $997, unless otherwise stated at the time of purchase.

Payment is due in full at the time of purchase unless a separate payment arrangement is offered.

The Client is responsible for any applicable taxes, fees, or charges associated with the purchase.

3. Refund Policy

Unless otherwise stated in writing at the time of purchase, all sales are final.

Because AITC OS™ includes immediate access to digital training, tools, templates, downloads, and proprietary resources, refunds are generally not provided once access has been granted.

Any exception to this policy must be approved in writing by Team Elite Marketing.

4. Access to AITC OS

Access to AITC OS™ will be provided through Team Elite Marketing’s designated platform or platforms.

Access terms, duration, and platform availability may change as technology, vendors, or program delivery methods evolve.

Team Elite Marketing reserves the right to update, replace, reorganize, improve, or discontinue individual tools, lessons, resources, or platform features while continuing to provide the core value of the program.

5. License and Intellectual Property

All AITC OS™ materials, including but not limited to videos, written lessons, templates, guides, worksheets, downloads, tools, graphics, branding, processes, and training resources, are owned by or licensed to Team Elite Marketing.

The Client receives a limited, non-exclusive, non-transferable license to use the materials for the Client’s own agency or internal business purposes.

The Client may not:

Resell or redistribute AITC OS™ materials

Share login credentials or program access with unauthorized parties

Copy or distribute training materials outside the Client’s agency

Repackage or sell templates, tools, or resources

Create competing training products based substantially on AITC OS™ materials

Publish proprietary program content without written permission

Ownership of all intellectual property remains with Team Elite Marketing.

6. Agency and Team Use

AITC OS™ is intended for use within the purchasing agency unless otherwise agreed in writing.

Agency owners may generally share program materials internally with employees or team members for legitimate agency use, provided the materials are not redistributed outside the agency.

Separate agencies, locations, affiliated businesses, networks, groups, or third parties may require separate licenses or written permission.

7. No Guarantee of Results

Team Elite Marketing does not guarantee any specific marketing, sales, revenue, premium, policy count, lead-generation, referral, visibility, or business result.

AITC OS™ provides education, strategies, tools, and resources. Results depend on many factors, including the Client’s market, agency, implementation, effort, resources, experience, execution, economic conditions, and other circumstances outside the Provider’s control.

Examples, case studies, testimonials, or scenarios are provided for educational purposes and are not guarantees of future results.

8. Professional Responsibility

The Client is responsible for determining whether any strategy, activity, communication, event, sponsorship, marketing practice, or recommendation is appropriate for the Client’s agency.

The Client remains responsible for complying with applicable laws, regulations, carrier requirements, agency agreements, privacy obligations, licensing requirements, advertising rules, and professional standards.

AITC OS™ does not provide legal, tax, accounting, financial, or regulatory advice.

9. Third-Party Tools and Services

AITC OS™ may reference or recommend third-party software, technology, vendors, websites, associations, platforms, products, or services.

Team Elite Marketing does not control these third parties and is not responsible for their pricing, availability, performance, security, policies, terms, or continued operation.

Third-party products and services are subject to their own terms and conditions.

10. Confidentiality and Proprietary Materials

The Client agrees not to disclose, reproduce, distribute, or commercially exploit proprietary AITC OS™ processes, strategies, training materials, templates, tools, or other confidential resources except as permitted under this Agreement.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Team Elite Marketing shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the Client’s purchase or use of AITC OS™.

Team Elite Marketing’s total liability for claims arising under this Agreement shall not exceed the amount actually paid by the Client for AITC OS™.

12. Suspension or Termination of Access

Team Elite Marketing may suspend or terminate access if the Client materially violates this Agreement, including unauthorized sharing, redistribution, resale, misuse of intellectual property, abusive conduct, fraudulent activity, or nonpayment.

Termination for violation of this Agreement does not automatically entitle the Client to a refund.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.

To the extent permitted by law, disputes arising from this Agreement shall be handled by the appropriate state or federal courts having jurisdiction in North Carolina.

14. Updates to the Program and Agreement

Team Elite Marketing may update AITC OS™ and these terms as the program evolves.

Material changes to this Agreement will be posted or otherwise communicated when appropriate.

Changes will not retroactively remove rights already provided to the Client unless required by law or agreed by the parties.

15. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

This Agreement, together with any applicable checkout terms, refund policy, privacy policy, or separate written agreement, constitutes the understanding between Team Elite Marketing and the Client regarding AITC OS™.

17. Acceptance

By purchasing, accessing, or using AITC OS™, the Client acknowledges that they have read, understood, and agreed to this Service Agreement.

18. Contact

Questions regarding this Agreement may be directed to:

Team Elite Marketing

Email: duane@teamelitemktg.com

Phone: 704.254.9882